How to contact us
We want you to be happy with our products and services. To this end we have a well-trained, friendly staff to assist you with your purchases and to resolve any problems you may have with your order.
If you need help with your software, please click here.
By Telephone:
Our telephone lines are staffed from 8:00 a.m. to 4:00 p.m. Mountain Standard Time, weekdays. We are closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve and Christmas Day.
Most of Arizona doesn't observe Daylight Savings Time which can be confusing. So here's a quick reference:
| Your Time Zone |
Standard Time |
Daylight-Saving Time |
| Eastern |
10:00 a.m. - 6:00 p.m. |
11:00 a.m. - 7:00 p.m. |
| Central |
9:00 a.m. - 5:00 p.m. |
10:00 a.m. - 6:00 p.m. |
| Mountain |
8:00 a.m. - 4:00 p.m. |
9:00 a.m. - 5:00 p.m. |
| Pacific |
7:00 a.m. - 3:00 p.m. |
8:00 a.m. - 4:00 p.m. |
To speak to a Customer Service Specialist about your order, or to place a new order, please choose the telephone number from this table:
| If you are calling from |
Please dial |
| The continental US (except Florida), Alaska, Hawaii |
800.331.1811 (toll-free) |
| Florida |
877.604.1555 (toll-free) |
| Guam, the US Virgin Islands, the Northern Mariana Islands, American Samoa, Canada and the West Indies |
Please call collect (+1) 480.483.0991 |
By e-mail:
Please click here to send us an e-mail
By Fax:
Fax machines are available 24 hours a day, seven days a week.
Fax any orders or questions about an order to 877.604.1555 (toll-free). This fax number does not connect to software support. Please fax Software Support questions to 480.948.1379.
By Mail or in Person:
We have been in the Scottsdale Airpark since 1987. Our address is below. Click here for a map to our store.
Our address is
| Phoenix Phive Software Corporation |
| 7802 E Gray Road, Suite 100 |
| Scottsdale, AZ 85260 |
Our main telephone number is 480.483.0991
